Wednesday, July 31, 2013

Awkward conversations

FT: The Great Pornwall of Britain


Sit back and take a moment to imagine what the future might sound like.

“Hello, you’re through to BT. This call may be recorded for training purposes. How may I help you, Mr Smith?”

“Uhhh, I, errr… filters… ummm…”

“Would you like to view adult content, Mr Smith?”

“Oh uh, no! I mean, I think it’s blocking some educational material, you see I…”

“Sure, Mr Smith. Do you have the approval of the other account holder, Mrs Smith?”

Click!