Sit back and take a moment to imagine what the future might sound like.
“Hello, you’re through to BT. This call may be recorded for training purposes. How may I help you, Mr Smith?”
“Uhhh, I, errr… filters… ummm…”
“Would you like to view adult content, Mr Smith?”
“Oh uh, no! I mean, I think it’s blocking some educational material, you see I…”
“Sure, Mr Smith. Do you have the approval of the other account holder, Mrs Smith?”
Click!